WCPS Help Desk | Help Center

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Troubleshooting and Resources

Any issue with our product? Here are the steps to resolve it. Acceptable Use Policy, Contracts, Technology Plans, Data Management, etc.

Troubleshooting and Resources

I don't find my answer in the knowledge base, what should I do?
Ticket Creation
Can I use email to reply to a ticket?

Phones

Phone button-module changes
Phone - No dial tone/sound

Troubleshooting

Application / Extension Approval Request
Password Change Documentation
What personal information are you tracking?
Raptor Visitor Management
Website Blocked

Workstations

I see a blue screen, what should I do?
No Internet Issue
Updating Chrome on Chromebook

Printers

Warren County Printer/Copier Documentation
Hold For Authentication Error

Technology Documents

School Technology Coordinators
Technology Donation Guide
KETS Contract Information & Order Forms
Warren County Public Schools Technology Plans
Warren County Public Schools Acceptable Use Procedures and Guidelines
Warren County Public Schools Data Management Procedures Guide
Lost/Stolen Equipment Report

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